At Soshinsen, each order is packed carefully to withstand time outside the refrigerator / freezer (depending on item) throughout the duration of delivery.
Produce can be kept indoors and away from direct sunlight in delivery packaging for varying durations depending on packing type.
Foam box: up to 3 hours from drop off
Cooler bags: up to 1 hour from drop off
However, we would advise our consumers to store produce in refrigerators / freezer ones received to ensure that temperatures are regulated.