I am unable to receive goods during any of the time slots. What can be done?

1. Add a note in comments section

At present, our deliveries can only be made in accordance with your preferred time slots. Do leave any additional timing requests in the comments section when placing your order. 

Our delivery team will try to accommodate this timing. However, we seek your understanding that specific delivery timings are dependent on our delivery route for the day. It is best that you arrange for someone to be present to receive the order. 

2. Drop off at door

An alternative would be for you to sign an authorization for us to leave your order at your door.  Additional packaging and ice packs will be provided at a fee, and an image of your order at your door will be sent to your mobile number. However, Soshinsen is not liable for missing produce or a deterioration of quality of your produce during the time in which is left outside